Outlier Technologies is currently seeking a CoWorking Community Manager to help lead the CoWork Blue Ash business. This position is perfect for an entrepreneurial-minded person who has always wanted to run their own business. The ideal candidate is a self-motivated person who makes the most of opportunities, overcomes and learns from setbacks, and can succeed in a variety of settings. This position will report directly to the President.

Key Responsibilities (include but not limited to):

• Oversee all aspects of daily business operations
• Manage and execute email and social media marketing campaigns
• Promote CoWork Blue Ash at local networking events
• Bring local networking events to CoWork Blue Ash
• Respond to sales inquiries, and schedule and conduct tours of CoWorking space
• Handle new member sign-ups and membership renewals
• Assist members with day-to-day administrative needs
• Facilitate catering for member meetings
• Plan and coordinate social events for members

Key Attributes (of an ideal candidate):

• Entrepreneurial Mindset
• Self-motivated
• Creative Thinker
• Flow-to-the-work Attitude
• Highly Organized, Detail Oriented and Reliable

Skills (the ideal candidate will have experience and be able to demonstrate the following skills):

• Business Operations
• Marketing and Sales
• Negotiations
• Customer Service
• Tech Savvy

What we offer:

• Opportunity to Start and Manage a Business
• Mentoring and Executive Support
• Competitive Pay
• Paid Time Off (PTO)
• Health Insurance and Retirement Savings Contributions

This position is not for the faint of heart, but if it sounds like a fit, then we would like to hear from you. Please send your resume and cover letter to careers@outliertech.com.

Outlier Technologies is currently seeking a Customer Success Manager to be the liaison between our SansWrite customers, and the sales and implementation teams. Founded in 1993, Outlier Technologies sells software and hardware platforms to government agencies and regulated businesses throughout the United States and Canada. The focus of this position will be sales support, new customer onboarding and account management.

Key Responsibilities (include but not limited to):

• Maintain CRM and provide weekly, monthly, and quarterly reports to the leadership team
• Assist with responding to RFPs, and preparing proposals and SOWs
• Assist with new customer onboarding and project implementations
• Provide ongoing customer service and support
• Manage tickets, bugs, and enhancement requests
• Assist with prioritizing, organizing, and overseeing developer assignments
• Assist with eliciting and documenting customer requirements
• Coordinate customer review and feedback sessions
• Assist with testing and quality control
• Manage annual SansWrite subscription renewals

Key Attributes (of an ideal candidate):

• Continuous Learning Mindset
• Self-motivated
• Tech Savvy
• Flow-to-the-Work Attitude
• Personable yet Assertive

Skills (the ideal candidate will have experience and be able to demonstrate the following skills):

• Effective Verbal and Written Communication
• Highly Organized and Detail Oriented
• Networking and Relationship Building
• Empathetic and Persuasive
• Reliable

What we offer:

• Opportunities to make real contributions to a growing company
• Collaborative work environment with motivated team members
• Competitive Pay
• Paid Time Off (PTO)
• Health Insurance and Retirement Savings Contributions

If this sounds like a fit, then we would like to hear from you. Please send your resume and cover letter to careers@outliertech.com.