Today’s mobile technology seduces organizations into feeling like their workers are infinitely productive. But if you have ever typed a terse email message on a tiny keyboard, biding time until you can get to your laptop, then you understand there is a major gap between the work you need to do on mobile, and the work you can actually do. The mobile productivity gap is the state of being hamstrung by the constraints of today’s smartphones and tablets. Workers know what they need to do, but they can’t accomplish their work, or can only do so very slowly and clumsily, with today's mobile technology. The reason?
Mobile technology, and how workers interface with it, has very little in common with stationary and portable technology. With desktops and laptops, workers are typically seated and can use both hands to interface with the technology. With mobile, workers are typically standing and are only able to use one-hand to interface with the technology. Convertible tablets have blurred the lines between portable and mobile, but in reality they only offer an either-or proposition. Workers can be either mobile or productive, not mobile and productive.
Bridging the mobile productivity gap begins with a paradigm shift: organizations need to abandon the notion that the way their people work on mobile should look or feel the same way they work on a desktop or laptop. Organizations also need to stop using mobile for consumption-only purposes, and start enabling their workers to create content with it. The more quickly organizations accept these realities, the faster they can begin to evolve a new understanding of how to use their mobile workers more efficiently and effectively.
At Outlier Technologies, we help organizations bridge the mobile productivity gap by providing software and hardware solutions that dramatically change the way remote workers use mobile technology. With more than two-decades of experience in mobile workforce automation, we understand the unique challenges of working in remote locations. Our products leverage existing job skills, but are uniquely designed to facilitate one-handed and two-handed data entry in a mobile setting.
To overcome the limitations of one-handed data entry on mobile devices, we utilize software to minimize the number of clicks (or taps) it takes to complete a task by ensuring the software-flow matches the workflow, and by pre-populating repetitive content. Click to learn more about SansWrite.
Until recently, two-handed data entry was limited to stationary and portable technology. But by simply rotating the hands ninety-degrees, while maintaining muscle memory, mobile workers can now do two-handed data entry in a mobile setting. Click to learn more about TREWGrip.
One of the greatest opportunities for increasing mobile productivity lies in holographic computing, and the usage of Augmented Reality (AR) headsets for hands-free computing. Unlike portable and mobile technologies, a remote worker can interact with an enterprise application using a head-up-display (HUD) and a variety of hand-gestures, or an AR controller when necessary. Although Enterprise AR is gaining traction in various industries as a consumption-only platform much like mobile, the real potential for holographic computing is in circumventing the limitations of today’s mobile technology. For more information, please refer to the Inspections 2020 use case.
To learn more about bridging the mobile productivity gap, and our mobile software and hardware solutions, or for more information about Inspections 2020, please contact us today.